FAQs
(Frequently Asked Questions)
Garlic & the Farm
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Yes! While we observe organic growing practices on our farm, we are not currently certified at this time. We are what’s considered a micro-farm and certification is prohibitively expensive; also, due to our size and scale, USDA regulations allow us to be exempt from certification while still using the term ‘organically grown.’
Feel free to check out our Growing Practices page for more information. We embrace transparency and are always happy to answer any of your questions about our farm and practices - just reach out!
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We are glad you asked! We have a comprehensive guide here on the website under our ‘Garlic’ page. You can learn how much to order, how to store, how to plant, and more!
Please reach out to us if you have any questions - we’re here to help you be successful. You can also follow along with us as we post about our garlic growing progress, tips, and tricks on Facebook or Instagram.
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Planting cloves from the largest bulbs results in larger bulbs. Seed garlic is our largest grade of garlic for sale, over 2” in diameter.
Culinary garlic, or food garlic or eating garlic, is under 2” in diameter. It’s perfect for eating and may even store a bit longer than seed garlic due to the smaller size.
Learn more about garlic grades in our ‘Garlic’ page.
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Garlic is a labor-intensive product - from planting, to growing and weeding, to lifting and peeling and prepping, all of which is done by hand at smaller scales. Organically-grown garlic also requires more expensive inputs (compost, fertilizer, etc.), and our garlic pricing reflects all of this at our micro-scale.
Knowing how labor intensive it is - you have to ask how the stuff at the store is so stupidly cheap? There are various documentaries, videos, and news articles out there explaining why. Give it a search, and you’ll no doubt be buying local and growing your own like we do.
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We are an extremely small operation - quantities are very limited.
Garlic is harvested at our farm sometime in late June or early July, weather and growth depending. After harvest, it needs to cure for a few weeks, then be cleaned, processed, and inventoried before it’s available for ordering.
You should start seeing pre-order options available sometime in July. In-stock listings should appear mid-August through mid-September.
If you are interested in reserving a certain quantity or variety outside of these time frames, please contact us.
You can also keep up-to-date on when we have ordering open or garlic in stock by signing up for our newsletter, or following us on Instagram and Facebook.
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Garlic is perishable produce. We take great care in all steps of preparation and shipment to you, but once it leaves our hands, there are many variables that can affect the success of its performance. We cannot guarantee that our garlic will perform well for you. We encourage you to read our ‘Garlic’ page to learn how to store, plant, and grow your garlic.
The storage estimates on our garlic are just that - estimates. We make no guarantees on the exact amount of time that your garlic will last; the shelf life of your garlic may be longer or shorter depending on your storage conditions. Head over to our ‘Garlic’ page to learn how to best store your bulbs.
Orders & Shipping
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Pre-sales ship out first in late July/early August. Garlic stock will be updated on the site in mid-August/early-September and sells on a first-come, first-served basis.
In-stock seed and culinary garlic will ship within a week of your order confirmation. We typically use USPS and aim to ship on Monday/Tuesday to minimize shipment duration.
If you’d like an earlier ship date, a delayed shipment, or for us to utilize a different shipment company, please contact us prior to ordering to check availability.
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Shipping is a flat $10 fee; orders over $75 ship free.
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Our farm is located just outside of Cottage Grove, Oregon. We are happy to meet you in Cottage Grove to drop-off your order, free of charge, schedule permitting. If this option works for you, feel free to select the ‘Local - Pick-up/Drop-off’ option when placing your order.
We also have very limited availability for drop-offs in the Eugene, OR, Springfield, OR, and Creswell, OR areas; and even more limited availability for drop-offs in the outlying areas of Eugene, OR and the Roseburg, OR area. Please contact us for availability for this option prior to placing your order with the ‘Local - Pick-up/Drop-off’ option.
When you select the ‘Local - Pick-up/Drop-off’ option when submitting your order, we will reach out to you via e-mail to coordinate times/dates/locations to meetup for order delivery.
Should you not respond to this communication within one week, we will cancel and refund your order less a 15% administrative fee to cover payment processing costs both ways.
Should we be unable to agree upon a time/date/location to meet up within one week of order placement, we will offer the option to ship your order or cancel and refund your order less a 15% administrative fee.
Should you not be present to collect your order at the agreed-upon time/date/location, we will cancel and refund your order less a 25% administrative fee. Sorry, we are unable to deliver your order to anyone you have not previously authorized to receive it.
Should you have selected this option by error and are outside of our local area defined above, we will correct your delivery method to regular shipment (see shipping details above) and request your confirmation. Failure to confirm within one week will result in cancellation of your order and refund less a 15% administrative fee.
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If you selected a Local Pickup Only item for shipping, we will cancel your order and refund you less a 15% administrative fee to cover payment processing costs both ways.
Sorry, we are currently unable to ship internationally.
Within the United States, we are unable to ship garlic to Hawaii or outlying U.S. territories. We also are unable to ship garlic to counties in the allium exclusion zones within Oregon, Washington, and Idaho:
Oregon: Malheur county
Washington: Adams, Benton, Franklin, Grant, and Klickitat counties
Idaho: Ada, Bingham, Blaine, Boise, Bonneville, Canyon, Cassia, Elmore, Gem, Gooding, Jefferson, Jerome, Lincoln, Madison, Minidoka, Owyhee, Payette, Power, Twin Falls, and Washington counties
If none of the above applies and your order was canceled, please read the Cancellations/Returns/Refunds section below. Should none of those apply to your order, please contact us immediately to resolve the issue.
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Contact us to inquire about cancellation. If your order has not yet been shipped, we are able to cancel your order and refund your payment less a 15% administrative fee to cover payment processing costs both ways; if your order has already shipped, we are unfortunately unable to cancel.
For all cancellations regarding the ‘Local - Pick-up/Drop-off’ option, please see Shipping and Local Pick-up section above.
Should your order need changes that require your approval (ex: shipping cost changes, incorrect pick-up selection), we will e-mail you for confirmation. Should we not receive a response within one week, we will cancel and refund your order less a 15% administrative fee.
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Sorry, we do not accept returns.
Please ensure that your shipping address is correct when placing your order; contact us immediately should you realize any errors. We are not responsible for refunds or replacements of shipments to incorrect addresses.
Please inspect your order upon delivery. Any losses of packages or damages incurred during shipment are the responsibility of the shipper. If you have any issues with your order outside of the shipment, please contact us within 3 days of receipt with your order number, a description of the issue, and pictures of the problem in question. We will work with you to make it right.
Garlic is perishable produce. We take great care in all steps of preparation and shipment to you, but once it leaves our hands, there are many variables that can affect the success of its performance. We cannot guarantee that our garlic will perform well for you. We encourage you to read our ‘Garlic’ page to learn how to store, plant, and grow your garlic.
The storage estimates on our garlic are just that - estimates. We make no guarantees on the exact amount of time that your garlic will last; the shelf life of your garlic may be longer or shorter depending on your storage conditions. Head over to our ‘Garlic’ page to learn how to best store your bulbs.
More Questions?
Please reach out if you have any questions about our policies and products. We are happy to help!